OAK Weekly Update – 20 January 2021
Hot topics:
1) Tenants and Residents Associations’ (TRA) Policy Review focus group update
2) Customer Voice – Complaints update
1) Tenants and Residents Associations’ (TRA) Policy Review focus group update
OAK Weekly Update –
15 January 2021
Hot topics:
1) Resident Inspection Team scrutiny day update
2) Tenants and Residents Associations review starting
1) ...
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We would like to take the opportunity to welcome Annemarie Briggs to our Customer Involvement team.
She joins us from the Incomes team, and brings with her a wealth of experience supporting residents. Her role is as a Project Officer and she is filling in for Heidi Nicholls who now been promoted to Customer Involvement Adviser position!
We hope you will all take a moment welcome her too
Dear Residents
The Customer Involvement Team will be off line for the holidays
and and will return on Monday 4th of January 2021 and we will respond to your posts then.
Our customer contact centre will be closed from 3pm on 24 December
until 8am on 4 January. We wish everyone a safe and happy Christmas and a peaceful New Year
OAK Weekly Update 17 December 2020
Customer Voice Service Charge meeting update
Hi all,
We have a 2 week online Gardening course coming up:
C&G L1 Award in Practical Horticulture and the C&G L1 Award in Employability Skills
Units:
Employability – Health & Safety in the Workplace, Environment Awareness and Effective Communication
Horticulture - Plant Identification, ...
Read the rest of this topic1) Homeownership Panel meeting update
2) Final numbers from the ‘How Hyde Manage Where You Live’ inspection
3) Would you like to attend the Christmas Involved Residents session next week?
1) Homeownership Panel meeting update
The Panel held their final meeting of the year on ...
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