OAK Weekly Update – 5
February 2021
Hot topics:
1) Home Owners Panel meeting update
2) Tenants and Residents Associations (TRA) Policy review update
3) OAK ...
Read the rest of this threadPlease take a look at the training provided by ENGIE, as part of their social value commitments. It is available for free to those we
put forward.
If you are interested in any of the training, please email hydefoundation@hyde-housing.co.uk
If you can let them know by next Friday 12 February that would be great.
OAK Weekly Update – 28
January 2021
Hot topics:
1) Tenants and Residents Association Review update
2) Customer Voice – Service Charge session update
1) Tenants and Residents...
Read the rest of this threadOAK Weekly Update – 20 January 2021
Hot topics:
1) Tenants and Residents Associations’ (TRA) Policy Review focus group update
2) Customer Voice – Complaints update
1) Tenants and Residents Associations’ (TRA) Policy Review focus group update
OAK Weekly Update –
15 January 2021
Hot topics:
1) Resident Inspection Team scrutiny day update
2) Tenants and Residents Associations review starting
1) ...
Read the rest of this thread
We would like to take the opportunity to welcome Annemarie Briggs to our Customer Involvement team.
She joins us from the Incomes team, and brings with her a wealth of experience supporting residents. Her role is as a Project Officer and she is filling in for Heidi Nicholls who now been promoted to Customer Involvement Adviser position!
We hope you will all take a moment welcome her too
Dear Residents
The Customer Involvement Team will be off line for the holidays
and and will return on Monday 4th of January 2021 and we will respond to your posts then.
Our customer contact centre will be closed from 3pm on 24 December
until 8am on 4 January. We wish everyone a safe and happy Christmas and a peaceful New Year
